Module 1 - Study of Errors Module 2 - Event Reporting Module 3 - MERS-TM Glossary Training Introduction
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The goal of the Investigation step is to gain the knowledge necessary to fully understand the event. In MERS-TM, there are two levels of investigation:

Routine investigation gathers the basic information

Expanded investigation requires additional time and resources

Although the selection process, which assigns a risk index, will help determine which type of investigation to conduct, the use of effective interview skills/techniques is important for all levels of the investigation process.


Page 1 of 6 - Investigation
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