Module 1 - Study of Errors Module 2 - Event Reporting Module 3 - MERS-TM Glossary Training Introduction
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What are the data needs of an effective event reporting system?

  • a uniform method to describe the nature of the event
What happened?
Where in the system did it occur?
What type of employees were involved?
  • determination of why the event happened or what were the root causes
What latent failures were involved?
What human factors were involved?

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