The overarching features of an ideal reporting system include:
- confidential no-fault reporting
- integration into existing quality assurance system and process
- inclusive event reporting covering near misses and no harm events, in addition to misadventures
- classification of events by:
- what and where events happened
- underlying root causes of events
- uniform method for recording data
- process for analyzing data and sharing solutions
Select another lesson from the Menu.
|
|